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We’ll run a quick discovery call, map high-impact workflows, and deliver a tailored AI + automation plan with timeline, pricing, and next steps.
Yes. We deploy AI Agents (chat/voice/task bots), build workflow automation, and connect your CRM/ERP.
Prefer human-in-the-loop? We can require approvals at any step to keep control and compliance.
Yes—save up to 20% on annual plans.
Annual customers also receive free onboarding, priority support, and quarterly optimization reviews.
We integrate the tools you already use: HubSpot, Salesforce, Zoho, Odoo, SAP Business One, Microsoft 365, Google Workspace, WhatsApp/Meta, payment gateways, and data warehouses/BI (e.g., Power BI, Looker).
Custom integrations are available via API & webhooks.
Email support@operines.ae, use live chat in the portal, or call +971 50 854 6970.
SLA targets: <4h first response (business hours), 24/7 for Enterprise with incident severity routing.
Yes. Operines offers a secure REST/JSON API, OAuth 2.0, role-based access, and webhooks for events (leads, tickets, tasks, automations).
API docs are shared at onboarding; sandbox access is available on request.
Operines applies AES-256 encryption for stored data and TLS 1.3 for all communications.
Access is controlled through multi-factor authentication, role-based permissions, and secure server isolation hosted in UAE-based or GDPR-compliant data centers.
All client data is securely hosted in Tier-III UAE or EU data centers that comply with ISO 27001 standards.
We never share or sell customer data — storage locations are selected to meet both UAE privacy laws and international compliance.
Yes. Operines follows GDPR, UAE Personal Data Protection Law (PDPL), and industry-specific compliance frameworks.
We continually update our security policies to align with evolving international regulations.
Absolutely. You can contact privacy@operines.ae to request data deletion or export.
Once verified, we remove all personal identifiers and confirm deletion within 15 business days unless retention is legally required.
Getting started is easy. Simply contact our team through our website or reach out to our customer support. We'll discuss your specific needs and tailor a solution that aligns with your business goals.
All third-party integrations use encrypted APIs, OAuth 2.0 authentication, and token-based access.
We perform routine vulnerability scans, maintain audit trails, and monitor all API activity for anomalies.
We accept Visa, MasterCard, bank transfers, and secure digital payments (Apple Pay, Stripe, PayPal).
Enterprise clients may request invoice-based billing with net terms upon approval.
Yes. You can upgrade, downgrade, or cancel your plan anytime through your Operines account.
Plan changes take effect immediately, and any credit or difference is automatically adjusted in your next billing cycle.
Yes — annual plans include up to 20% savings and exclusive benefits such as:
✅ Free onboarding & setup
✅ Priority support
✅ Quarterly optimization reviews
If your payment fails, we’ll notify you via email and retry automatically for seven days.
Access remains active during this period. After multiple failed attempts, the account may enter a temporary hold until payment is resolved.
We offer a 15-day satisfaction guarantee for new subscriptions.
If you’re not satisfied with the service, contact billing@operines.ae to request a refund — we’ll review and process eligible cases within 5–7 business days.
Yes. Operines offers custom enterprise pricing for large-scale automation or CRM/ERP integrations.
You’ll get tailored solutions, dedicated account management, and SLA-based support aligned with your organization’s goals.
Absolutely. We never store card details directly on our servers.
All transactions are processed via PCI DSS–compliant gateways with SSL encryption, tokenization, and fraud prevention monitoring to ensure complete security.
You can reach us via live chat on the website, email support@operines.ae, or call +971 50 854 6970.
Our team is available Monday–Saturday, 9 AM to 8 PM (UAE time), with 24/7 support for enterprise clients.
Our typical response time is under 4 hours during business hours.
Enterprise users enjoy priority queue support and dedicated account managers for faster resolutions.
Yes. Every new client gets a guided onboarding session via Zoom or Microsoft Teams.
We walk you through CRM setup, workflow automations, dashboards, and user roles step-by-step.
Yes — Operines integrates seamlessly with SuiteCRM, Odoo, Zoho, Salesforce, SAP, and Microsoft Dynamics.
We also support custom integrations via API or n8n, ensuring complete synchronization with your existing workflow.
Definitely. We integrate with Meta (Facebook & Instagram Ads), Google Ads, HubSpot, Mailchimp, and WhatsApp Business API.
You can automate lead capture, campaigns, and performance reporting directly from Operines.
All clients receive access to a Support Portal where tickets can be viewed, updated, and tracked in real time.
You’ll also receive email and WhatsApp updates on ticket progress.
Yes. Operines offers a RESTful API with OAuth 2.0 authentication, enabling secure integration with your preferred systems.
Full API documentation is provided during onboarding.
Yes — we provide WordPress plugins and WooCommerce connectors that sync CRM leads, invoices, and automations seamlessly with your Operines dashboard.
Yes. You can connect WhatsApp Business, Messenger, or AI chatbots to automate messages, reminders, and client communication — all within your Operines ecosystem.
Yes. We provide customized training sessions for your team — on-site or online — covering CRM use, automation workflows, and reporting dashboards.
If you experience a bug or technical issue, submit it through your Operines dashboard or email support@operines.ae with screenshots and details.
Our engineers typically resolve confirmed issues within 24–48 hours.
Yes. Every plan includes standard email and chat support.
Professional and Enterprise plans include priority assistance, account manager access, and monthly performance reviews.
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At Operines, we provide AI-powered automation, CRM, and analytics solutions that help businesses streamline workflows, reduce costs, and grow smarter.
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